Q: How do I return an item?
A: To return an item, please call the warehouse directly at 301-234-0021. A RMA will be issued and a return service label will be sent. Credit will be given once the item is received at the warehouse. Shipping charges are not issued in credit.
Q: May I ship multiple packages to multiple addresses?
A: Yes. If more than one shipping address is provided, we will ship items to the designated addresses. You will be charged standard shipping and handling rates for each "ship-to" address.
Q: I received a gift from a friend that I do not really like. May I return it for something else?
A: Yes, please call the warehouse directly at 301-234-0021 to exchange the item for something of equal or lesser value, or to receive a credit for a future purchase.
Q: How do I renew my magazine subscription?
A: Please call the magazine division at 1-800-678-5555 or send an email to firstname.lastname@example.org
Q: I would like to download a catalog.
A: You can download a catalog by clicking here.
Q: I would like to buy a copy of a magazine from the past.
A: You can purchase back issues from the warehouse directly 301-234-0021 or by clicking here.